Dating site internet user agreement
Last Modified: 10 December 2015 Summary Our Rules We want you to enjoy using the site but we have to have a few rules to ensure it is a safe and enjoyable experience for everyone.
Our address is: 4th Floor, Holden House, 57 Rathbone Place, London W1T 1JU. We provide the service on an "as is" basis and cannot guarantee that the service will be uninterrupted or error-free, or will achieve particular results. You must be over 18 and you must not have been convicted of or currently be charged with any offence (or are subject to any court order, police investigation, formal caution or similar) specifically relating to fraud, assault, violence, sexual misconduct or harassment.Auto renewal When you take out a subscription, it will normally be set up by default to automatically renew on a regular basis.You can cancel this whenever you choose to (although we recommend doing so at least 48 hours in advance), provided you do so prior to a payment being made by following the instructions on the Subscription Status page.Please note, your automatic renewal agreement will be cancelled by us without notice if you have not logged in to the service for 12 months or longer. Safety Online dating should be a fun and safe experience.We do our best to ensure users are genuine but you must take responsibility at all times for your own safety.In particular, we would draw your attention to the following advice:- Never give out your own email address, mobile phone number or other contact details unless you have satisfied yourself that the person you are giving that information to is who they say they are and is to be trusted with such information.
Never give any money or any item of value to anyone who contacts you through the site. Notify us if you become aware of any other user of the site who is acting inappropriately or not in accordance with these rules.
Please read our Safe Dating Guide for more information on the do's and don'ts of online dating. You must not: Use the site in any way that might breach any applicable law, regulation or code of conduct.
Types of membership You may use the site for free as a guest or as a member, however some features are only available to members who have purchased a valid subscription package (Subscribers).
The most important feature that is only available to Subscribers is the ability to contact other members using the site's built in email and messaging systems.
Cancellation and refunds If you cancel your subscription early, then you may be eligible for a full or partial refund.
Please see our Refund Policy below for details on eligibility.